FAQ

Frequently asked questions about the platform

Do you offer a free trial?

Yes, we offer a 14-day free trial. You can cancel at any time during the trial period and you won't be charged.

What is TailorQuote?

TailorQuote is a SaaS software that enables businesses to set up quoting calculators on their websites. It allows website visitors to input their specific requirements, and the calculator dynamically calculates the price, providing instant quotes without the need for spreadsheets or human intervention.

How does TailorQuote work?

Businesses integrate TailorQuote on their websites and define a set of logic that determines how prices are calculated based on user inputs. Visitors then input their details into the calculator, and TailorQuote dynamically processes this information to generate an accurate quote on the spot.

My business is complex - can I still expect my customers to make their own quotes?

Absolutely! TailorQuote is designed to handle complex business models but displaying them to customers with a few simple inputs. Your customers can easily input their specific requirements into the calculator, and the system will intelligently process the information to generate accurate quotes based on the modelling of your business.

Can I adjust the quote afterwards?

Yes, you have the flexibility to manually adjust quotes as needed. TailorQuote allows for post-calculation modifications, ensuring that you can accommodate any changes or negotiations that may arise.

How do these quotes work with my sales team?

TailorQuote streamlines the quoting process for your sales team. Automated quotes provide a foundation, and your sales team can focus on refining details, addressing customer concerns, and closing deals more efficiently.

Does TailorQuote only save me time, or does it do more for my business?

TailorQuote goes beyond time-saving; it fundamentally transforms your business dynamics. By providing transparent pricing and a product-focused offering, TailorQuote creates an environment where customers are less likely to negotiate. This transparency fosters trust, and in general, customers are more inclined to make timely payments. The result is not just operational efficiency but also improved cash flow and a stronger foundation for the financial success of your business.

What if my customers put in wrong data?

TailorQuote includes validation checks to minimize errors, but if incorrect data is input, the system allows for manual review and adjustment - either before manufacturing or during a installation. This ensures that final quotes accurately reflect the customer's actual project.

Why should I be transparent about my prices?

Being transparent about your prices is a key aspect of modern business. It makes your business more approachable for the new generation of consumers and reduces the likelihood of price negotiations. Transparency builds trust with customers, allowing for a smoother and more efficient sales process. You can still use promotion codes to offer discounts to specific customers.

Can I use TailorQuote to help me close leads as a CRM system?

Yes, TailorQuote can function as a powerful CRM system for your business. It allows you to manage leads efficiently by providing a comprehensive list of all open leads, including their contact details and current stage in the sales process. This feature enables you to follow up with leads, track their progress, and mark them as sold when the deal is closed. Moreover, if a customer requires adjustments in the quote, you can easily make those modifications. Once a deal or opportunity is successfully closed, TailorQuote allows you to seamlessly convert it into a project for further management and execution.

Can I track the performance of my quotes and sales activities with TailorQuote?

Absolutely! TailorQuote provides insightful analytics to help you track the performance of your quotes and sales activities. You can view metrics such as quote conversion rates, customer interactions, and successful deal closures. This data empowers you to make informed decisions, optimize your sales strategies, and continuously improve the effectiveness of your quoting process.

How do automated quotes save my sales team time?

Automated quotes eliminate the need for manual calculations and back-and-forth communication. This efficiency allows your sales team to concentrate on building relationships, addressing specific customer needs, and closing deals faster.

Can I use TailorQuote to track my projects?

Absolutely! TailorQuote offers robust project management capabilities designed for solution projects. The platform includes chat functionality to facilitate communication among all project stakeholders, sharing updates, measurement data, site visit information, and other crucial details to ensure everyone is on the same page. Additionally, TailorQuote allows you to schedule appointments, such as site visits, directly within the system. The stage functionality enables you to set up standard project stages, providing a Kanban board view for easy tracking. Examples of stages include Site Visit, Size Confirmation, Manufacturing, Delivery, and Installation, allowing you to manage and monitor your projects seamlessly.

How do I make sure I collect the contacts of my customers?

TailorQuote allows you to capture customer contact information during the quote process. In fact calculators have been proven to capture more contact information than other methods, ensuring that you can follow up and maintain communication with a larger part of your cusotmers. You can choose if the information is captured before or after the final price is shown.

Can I have my customers pay a confirmation fee?

This is a feature we are working on. This feature will help secure commitments and streamline the sales process.

Can I set up special prices for certain customers?

Yes, TailorQuote allows you to set up custom promotion/customer code to adjust pricing to specific customers. This feature is useful for offering discounts, promotions, or personalized pricing for long-term customer.

Do you integrate with my website?

- **Link:** Yes, TailorQuote provides a unique link that you can share on your website. Customers can click the link to access the quote calculator directly. - **Embeds:** Alternatively, TailorQuote offers easy-to-use embed codes that allow you to seamlessly integrate the quote calculator directly into your website, providing a more cohesive user experience.

How does the money back guarantee work?

TailorQuote offers a money-back guarantee within 30 days. If you encounter any issues or are unsatisfied with the service, you can send us an email within 30 days - no questions asked.

Can I pay with a check?

Currently, TailorQuote primarily supports online payment methods. However, if you have specific payment requirements, please contact us, and we will do our best to accommodate your needs.
If you have any questions, please contact us